​​

Gear Hub Auto-Parts, LLC — Privacy Policy

Effective Date: October, 6 2025
 

Overview

 

Gear Hub Auto-Parts, LLC ("Gear Hub," "we," "us," or "our") is dedicated to protecting the privacy of our customers and visitors. This Privacy Policy ("Policy") outlines the types of information we gather through your use of our website, how we utilize that information, whom we share it with, and the choices you have regarding your personal data.

By using our website, you acknowledge that you have read and understood this Privacy Policy as well as our separate Terms & Conditions. Because our business and technology evolve, this Policy may change from time to time, so please check back periodically.

​

​

What Information Do We Collect?

To provide you with an efficient, customized shopping experience, we collect two types of information from our visitors:

• Personally Identifiable Information (PII): This is information that tells us exactly who you are. We request this when you order a product, create an account, fill out a survey, or correspond with us. It may include your name, shipping/billing address, telephone number, email address, and financial information (such as credit card numbers) used to process your orders.

• Non-Personally Identifiable Information: This refers to data that does not identify a specific individual. We automatically gather technical details about your visit, including your IP address, browser type, operating system, the URL you came from, and the pages you visit on our site.

​

​

How We Collect and Use Your Information

We gather information at various points of your interaction with our online store:

• Ordering & Purchasing: When you buy auto parts from us, we collect PII to process your transaction, communicate order status, and arrange shipping.

• Customer Support & Correspondence: If you contact our support team via email, phone, or contact forms, we may retain a record of that communication to help resolve your issues and improve our service.

• Cookies & Tracking Technologies: Like most e-commerce sites, we use cookies, pixels, and web beacons. These tiny text files help us recognize your browser, remember items in your shopping cart, and track user traffic patterns so we can optimize our store layout.

• Fulfilling orders, organizing logistics, arranging freight shipping, and providing you with tracking details.

• Processing secure payments through our verified payment gateway and screening orders for potential fraud risk.

• Communicating with you regarding order statuses or customer service inquiries.

​

With Whom Do We Share Your Information?

 

We do not sell, trade, or rent your personal information to third-party merchants. We only disclose your data to trusted partners for limited operational purposes:

• Service Providers: We share your information with essential third parties required to complete your order, including credit card processors, fraud prevention services, and shipping/delivery carriers.

• Warranty Administration: If you purchase an extended warranty or service program, your contact and product details will be shared with the third-party warranty administrator.

• Legal Compliance: We will disclose personal information if required to do so by law, court order, subpoena, or to cooperate fully with a law enforcement investigation.

• Business Transfers: In the event of a merger, acquisition, or sale of corporate assets, customer information may be transferred as part of the business assets.

• Fulfillment Partners: Sourcing logistics providers and auto recycling networks to verify inventory matching your car.

• Shipping Carriers: Sharing your name, delivery address, and phone number with UPS, FedEx, or LTL freight lines.

• Payment Gateways: Sending billing data directly to our secure PCI-compliant merchant processor.

​

​

Security Precautions

 

The security of your Personally Identifiable Information is a top priority at Gear Hub.

Our Protection Measures: We utilize industry-standard Secure Socket Layer (SSL) technology to encrypt your sensitive financial information during transmission. Data stored on our servers is protected behind advanced firewalls and restricted by physical and digital security protocols to prevent unauthorized access.

We implement industry-standard administrative, technical, and physical safeguards to protect your data, though no electronic transmission is entirely risk-free.
 

Your checkout sessions are fully protected via Secure Sockets Layer (SSL) encryption protocol. We maintain your order records for our internal tax, accounting, and compliance logs unless you request their deletion.

Gear Hub Auto-Parts, LLC

LLC Registration Number: B20250330228

Tax ID/EIN: 98-1889070

Email: help@gearhub-autoparts.com

Office Location: 3739 Balboa St, San Francisco, CA 94121, United States

​

​

Your Choices & Data Control

 

We believe in giving you control over your information:

• Updating Account Information: You can review, change, or correct your personal information at any time by logging into your Gear Hub customer account and navigating to the profile settings.

• Opting Out of Marketing: If you no longer wish to receive our newsletters or promotional emails, you can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email or by adjusting your account preferences.

• Data Deletion: You may request that we remove your account information. Please note that due to legal and financial reporting obligations, we are required to retain historical records of past purchases and transactions.

​

​

Children's Privacy

​

Our services are directed strictly to individuals who are at least 18 years of age. Gear Hub does not knowingly collect or solicit personal information from minors. If we discover that a child under 18 has provided us with personal data, we will delete it immediately.

​

Contacting Us

 

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to our team:

• Entity: Gear Hub Auto-Parts, LLC

• Department: Privacy Compliance Department

• Email: help@gearhubautoparts.com

​

Fraud Notice

Important Note: Gear Hub Auto-Parts, LLC sells auto parts exclusively through our official website. We do not sell parts on third-party marketplaces, classified sites, or social media networks. If you are contacted by an external source claiming to sell on our behalf, please report it to our customer service team immediately.


 

State-Specific Privacy Rights (CCPA/CPRA)

 

US State Privacy Rights (including California)

 

If you are a resident of California (under the CCPA/CPRA) or other US states with comprehensive privacy laws, you have specific rights regarding your personal information.

​

​​

Your Rights​

​​

• The Right to Know & Access: You have the right to request a disclosure of the categories and specific pieces of personal information we have collected about you, the sources we collected it from, and the business purpose for collecting it.

• The Right to Delete: You have the right to request that we delete personal information collected from you, subject to certain legal exceptions (such as maintaining records for legal, tax, or transaction purposes).

• The Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.

• The Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the "sale" of your personal information or the "sharing" of your information for cross-context behavioral advertising.

• The Right to Non-Discrimination: We will not discriminate against you (such as by denying services or charging different prices) for exercising any of your privacy rights.​​

​

​

Notice of Collection & Data Practices

 

In the preceding 12 months, Gear Hub Auto-Parts, LLC has collected identifiers (like names, emails, and addresses) and commercial information (like purchase history) to fulfill orders, prevent fraud, and market our products.

We do not sell your personal information for money. However, like many online retailers, we utilize third-party cookies, tracking pixels, and analytics tools (such as Google Analytics) to optimize our store and display targeted ads. Under California law, this practice may be interpreted as "sharing" or "selling" data.

​

To exercise your rights, please contact us at help@gearhubautoparts.com.

​

​

DNT and GPC Statement

 

"Do Not Track" and Global Privacy Control Signals

 

Do Not Track (DNT): Regulatory standards for browser-based "Do Not Track" signals are still evolving. As a result, our website does not currently alter its practices or respond when it encounters a DNT signal from your browser.

Global Privacy Control (GPC): We do recognize and respect automated opt-out preference signals, such as the Global Privacy Control (GPC). If our system detects a valid GPC signal from your browser or device, we will treat it as a valid request to opt-out of the "sharing" or "selling" of your personal information for targeted advertising on that specific browser.